Strengthening Cybersecurity: Why Local Governments Must Invest in IT Infrastructure

Robert Lazaro
4 min readMay 14, 2024

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In today’s interconnected world, where digital systems are integral to almost every aspect of governance, cybersecurity has emerged as a paramount concern for local governments. The rising frequency and sophistication of cyberattacks underscores the urgent need for municipalities to bolster their IT infrastructure and invest in robust cybersecurity measures. In this blog post, we’ll delve into the critical importance of such investments and examine the economic costs associated with cyber incidents.

The Growing Threat Landscape

Local governments are increasingly becoming prime targets for cybercriminals seeking to exploit vulnerabilities in their IT systems. From ransomware attacks that paralyze essential services to data breaches compromising sensitive information, the potential ramifications of cyber incidents are profound. Moreover, the proliferation of Internet-connected devices and the digitization of municipal operations have expanded the attack surface, making it more challenging to defend against evolving threats.

In March 2022 the Federal Bureau of Investigation released a Private Industry Notification entitled “ Ransomware Attacks Straining Local US Governments and Public Services”[1] outlining the threat to local governments in the country. The report in part states, “The FBI is informing Government Facilities Sector (GFS) partners of cyber actors conducting ransomware attacks on local government agencies that have resulted in disrupted operational services, risks to public safety, and financial losses.

Importance of Investing in IT Security

1. Preventing Disruption of Services: A cyberattack can disrupt essential services, such as water supply, emergency response systems, and public transportation, causing widespread chaos and inconvenience to residents. Investing in IT security measures helps mitigate the risk of such disruptions, ensuring the uninterrupted delivery of critical services.

2. Protecting Sensitive Data: Local governments store vast amounts of sensitive data, including residents’ personal information, financial records, and infrastructure details. A breach compromising this data not only undermines public trust but also exposes individuals to identity theft and fraud. Investing in robust cybersecurity safeguards helps safeguard sensitive data from unauthorized access and exploitation.

3. Preserving Financial Resources: The economic fallout of a cyber incident can be staggering, with remediation costs, legal fees, and reputational damage adding up quickly. By proactively investing in IT security, local governments can mitigate the financial impact of cyberattacks and avoid the substantial expenses associated with recovering from a breach.

4. Enhancing Resilience: Cyber resilience is essential for local governments to withstand and recover from cyber threats effectively. Investing in IT infrastructure that incorporates robust backup and disaster recovery mechanisms, along with regular training for staff on cybersecurity best practices, strengthens the municipality’s resilience to cyber incidents.

The Economic Cost of Cyberattacks

The economic ramifications of cyber incidents extend far beyond immediate financial losses. These costs include expenses related to incident response, forensic investigations, legal fees, regulatory fines, and the implementation of remediation measures. A blog post by the organization Comparitech highlights that cyber attacks on U.S. government entities cost $860 million between 2018 and 2023.

Furthermore, the indirect costs stemming from reputational damage, loss of productivity, and diminished citizen confidence can have far-reaching consequences. Local governments may experience a decline in revenue as residents lose faith in the municipality’s ability to protect their data and provide essential services effectively. Additionally, the long-term economic impact of cyber incidents can hinder economic development efforts and deter businesses from investing in the community.

Examples of Cyber Attacks on Local Government

Atlanta, USA (2018): The city of Atlanta was hit by a ransomware attack in March 2018, which affected various municipal services including online bill payment systems, court proceedings, and police records. The attackers demanded a ransom in exchange for restoring access to the city’s systems.

Baltimore, USA (2019): Baltimore experienced a ransomware attack in May 2019, which disrupted numerous city services, including email systems, payment portals, and property transactions. The attackers demanded a ransom in Bitcoin to unlock the affected systems.

New Orleans, USA (2019): In December 2019, New Orleans declared a state of emergency following a cyberattack that affected the city’s computer systems. While the full extent of the attack was not immediately disclosed, it led to disruptions in various municipal services.

Wilmington, USA (2021): In April 2021, the city of Wilmington, Delaware, experienced a cyberattack on its technology systems, which led to the disruption of various services. The attack affected the city’s email system and online payment portals.

In an era defined by digital innovation and connectivity, investing in IT infrastructure and cybersecurity is not merely an option but a necessity for local governments. By prioritizing proactive measures to prevent cyber threats, municipalities must safeguard critical services, protect sensitive data, and mitigate the economic costs associated with cyber incidents. Moreover, enhancing cybersecurity resilience fosters trust and confidence among residents, laying the foundation for a resilient and digitally secure community.

[1] https://www.ic3.gov/Media/News/2022/220330.pdf

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